Florida Atlantic University's Information Resource Mangement Group produced a TechGuide 2008 for incoming students and faculty and administration personnel wishing to learn about all the IT services the campus offers. The Guide sums up all services in one easy-to-read place and is loaded with links for more help. Technology Guide
The OIT at Delta State University is on issue #115 of its newsletter! That's right, issue #115. Weekly archives are posted back through 2006 and their OIT web site is designed with as much organizational and user-focus as their newsletters are. Take a look at their January 12th issue.
Three Information Systems staff members will present at the upcoming EDUCAUSE Southeast Regional Conference. The conference is scheduled to take place in June in Atlanta, Georgia. John Borwick and Jim Love will present “Sustainable Governance: Transforming IT from an oral to a written culture” and “Creating a Change Advisory Board.” Kristine Giannelli and Jonathan Adams will present “Agile Software Development: We be Scrummin’.” More
Alabama State University is using the World Wide Web to stay on the cutting-edge of recruiting and find the best and brightest students.On March 25-26, ASU’s Office of Admissions and Recruitment will participate in CollegeWeekLive(CWL), a free, online event designed to connect prospective students with colleges and universities in a live, interactive environment. Prospective students and parents will have the opportunity to chat online with ASU recruiters. More
The Unviersity of Tennessee utilizes a Message of the Day for short news briefs to keep the college community aware of updates and new technology events affecting them. Located front and center on the OIT homepage, it is updated frequently. The OIT also houses a very good IT Security Awareness microsite with training videos. U of T OIT
Lenoir-Rhyne University Offers Permanent CIO Position to Melissa Mullinax
Melissa Mullinax, start up CIO, has accepted Lenoir-Rhyne University’s offer to become the permanent CIO. The Lenoir-Rhyne University Sungard deal was signed in August '08 and Melissa was selected to become the start up CIO. In her short time on campus, Melissa and the OIT team has helped the University stabilize the environment, complete a network upgrade, establish 24x7 helpdesk support, and complete the installation of the PowerCampus ERP system. Melissa has been instrumental in helping Lenoir-Rhyne understand its IT expenditures and where immediate savings could be realized.
These efforts resulted in upgrading the initial contract to add remote system administration and network support services. Melissa has already attended several cabinet meetings and was asked to help prepare the CFO for a board meeting. The University is very pleased with the tremendous progress and is thrilled that Melissa will be moving to North Carolina.
Melissa, joined Collegis in 2002 as Director of User Services and was promoted to Technical Director before later moving into the start up CIO role. In late 2007, Melissa joined the CIO Services group and provided CIO support to the San Bernardino Community College District, Truman State University, and then Lenoir-Rhyne University. Prior to joining SunGard, Melissa was Director of Telecommunications and Administrative Services at Seattle University where she managed the Telecom department as well as all IT budgets.
In partnership with Georgetown's Office of Information Systems (OIS), the Center for New Designs in Learning and Scholarships (CNDLS) helps teachers combine the best educational traditions with the tools, resources, and opportunities of the new learning environments in the 21st century. CNDLS is represented on UIS advisory groups including the Information Services Management Council. Every May, CNDLS and the OIS hold workshops which enable faculty members, outside experts and other university staff to create a week of intensive, in-depth explorations into issues of teaching and learning at Georgetown.
Tulane's HelpU 24.7 Help Desk is a full-serivce sub site within the Technology Services site. It is especially user-oriented and contains a searchable (and browse-able) knowledge base and allows users to submit a request for help via a Web form or chat live with a support analyst. Support analysts are available 24 hours a day, 7 days a week.
